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ResReservation Center has provided 24/7call center services to the travel industry for over 33 years. This year marks an exceptional new business growth period, as Reservation Center announces more national clients contracting its after hours travel agency call services. As new travel agency clients to Reservation Center, these agencies’ services and benefits will also include the CCRA hotel program rates – as Reservation Center is the parent company of CCRA International.

“We are proud of our ongoing investment in call center technology and staffing that increases the level of service that we can offer top travel companies,” said Dic Marxen, President and CEO
of Reservation Center.

Joining the Reservation Center’s roster of leading travel agency accounts in the last quarter of 2007 are:

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Valerie Wilson Travel, Inc.
Based in New York with 2006 sales in excess of $320 million*.
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Professional Travel
Based in Ohio with 2006 sales in excess of $220 million*.
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TraveLeaders
Based in Florida, with 2006 sales in excess of $200 million*.
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C.I. Travel
Based in Norfolk, Virginia with 2006 sales in excess of $170 million*.
Fox World Travel
Based in Wisconsin with 2006 sales in excess of $130 million.*.
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Best Travel
Based in Chicago and serving over 500 business travel accounts.
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Segale Travel Service
Based in Stockton, CA, a $25 million company.
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Rio Grande Travel Centers, Inc.
Based in Wyoming with 15 offices in 5 states across the Southwest.

Reservation Center’s seamless call support enables travelers to call from any country and reach a qualified agent who can modify or create reservations for air, hotel, car and rail.  Reservation Center agents can access a traveler’s online profile, issue electronic tickets and send e-mail itineraries to assist in emergency situations.  Its VIP Desk also provides expedited call response by specially trained agents, automated airline upgrades and seat map selected seat assignments.

Reservation Center, Inc. is a privately held corporation that has provided 24/7 call center services for the travel industry since 1974, adding hotel marketing services in 1993 under its CCRA International brand.  Reservation Center’s inbound call services include digital voice recording of all calls, CallTrak online activity reporting, emailed itineraries, customized answering for toll-free Personal Touch numbers, and ROAM online ticket monitoring and fulfillment.  http://www.reservationcenter.net

*2006 sales reported from Travel Weekly’s Power List 2007